Stay A Night Support http://www.help.stayanight.co.za Find help using our website Fri, 10 Feb 2012 07:40:21 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Why did I receive an Invoice for R95 http://www.help.stayanight.co.za/why-did-i-receive-an-invoice-for-r50 http://www.help.stayanight.co.za/why-did-i-receive-an-invoice-for-r50#comments Thu, 15 Sep 2011 08:14:32 +0000 admin http://www.help.stayanight.co.za/?p=282 When uploading your FREE listing you were given an additional choice to also display your Tel, E-mail, Website and Rate Sheet on your listing.

Free listings do not automaticaly display these additional detail and you selected “Yes, Please”.  This option clearly state that there is a annul fee of R95 , hence the reason for the invoice.

Also read – http://www.help.stayanight.co.za/display-my-tel-website-e-mail-and-rate-sheet

]]> http://www.help.stayanight.co.za/why-did-i-receive-an-invoice-for-r50/feed 0 Display my Tel, Website, E-mail and Rate Sheet http://www.help.stayanight.co.za/display-my-tel-website-e-mail-and-rate-sheet http://www.help.stayanight.co.za/display-my-tel-website-e-mail-and-rate-sheet#comments Mon, 15 Aug 2011 11:52:58 +0000 admin http://www.help.stayanight.co.za/?p=278 Premium and Basic listings will display your contact details Free of charge.  Upgrade your listing here

OR

You may display the following additional info on your listing: (See example below).  The cost to display the additional info is R95 per year.

Contact Telephone Number

  • Reservation E-mail Address
  • Website Address
  • Your Rate Sheet
  • Telephone Number

Follow these steps to update your listing:

Step 1 – Login to www.stayanight.co.za using the login section at the top right hand corner

Step 2 – Check the “Submit my Contact Details and Rates” box. A form will open

Step 3 – Complete the form and click on “Submit Form”

Updating and displaying the additional info will cost R50 Once Off

]]> http://www.help.stayanight.co.za/display-my-tel-website-e-mail-and-rate-sheet/feed 1 Guest Articles http://www.help.stayanight.co.za/guest-articles http://www.help.stayanight.co.za/guest-articles#comments Wed, 20 Apr 2011 07:41:56 +0000 admin http://www.help.stayanight.co.za/?p=268 The only way to submit a Guest Article is by completing this form – http://www.stayanight.co.za/submit-a-guest-article

We do not except any articles via e-mail and we can not load it on your behalf due to various legal and copyright reasons

You will be credited on the article with a link to your own website.

]]> http://www.help.stayanight.co.za/guest-articles/feed 0 I am listed http://www.help.stayanight.co.za/i-am-listed http://www.help.stayanight.co.za/i-am-listed#comments Tue, 12 Apr 2011 13:23:11 +0000 admin http://www.help.stayanight.co.za/?p=262 You might have received an e-mail stating that you are not listed on www.stayanight.co.za.  Why?

We identify each user and listing with your e-mail address.  Some establishments have multiple e-mail addresses.

Eg.  info@abchotel.co.za  or  abchotel@gmail.com

You might therefore be listed with 1 e-mail address but keep receiving reminder e-mails on the other.

If this is the case you can just unsubscribe with the link at the bottom of the reminder e-mail.

]]> http://www.help.stayanight.co.za/i-am-listed/feed 0 How can I improve my listing exposure? http://www.help.stayanight.co.za/how-can-i-improve-my-listing-exposure http://www.help.stayanight.co.za/how-can-i-improve-my-listing-exposure#comments Tue, 22 Feb 2011 07:41:52 +0000 admin http://www.help.stayanight.co.za/?p=255 Our search results are displayed in the following order:

Premium Members
Basic Members
Free Members

Upgrading your listing will improve your  listing exposure.  Upgrade here – http://www.stayanight.co.za/membership-upgrade

You may also write some Guest Articles.  Read more here – http://www.stayanight.co.za/submit-a-guest-article

Load your Special Offers here – http://www.stayanight.co.za/load-special-offer

]]> http://www.help.stayanight.co.za/how-can-i-improve-my-listing-exposure/feed 0 I want to load more images http://www.help.stayanight.co.za/i-want-to-load-more-images http://www.help.stayanight.co.za/i-want-to-load-more-images#comments Tue, 22 Feb 2011 06:53:40 +0000 admin http://www.help.stayanight.co.za/?p=253 The following images are allowed according to the Membership Option you selected:

Free Members – 1 Preview Image only

Basic Members – 1 Preview Image and 5 additional images

Premium Members – 1 Preview Image and 10 additional images

You can upgrade your membership here – http://www.stayanight.co.za/membership-upgrade

]]> http://www.help.stayanight.co.za/i-want-to-load-more-images/feed 0 How to load Special Offers http://www.help.stayanight.co.za/how-to-load-special-offers http://www.help.stayanight.co.za/how-to-load-special-offers#comments Tue, 01 Feb 2011 12:21:48 +0000 admin http://www.help.stayanight.co.za/?p=236 spcl

What are Special Offers?

Any specials that you would like to advertise on Stay A Night.  Eg. A Valentines Specials OR Pay for 2 Stay 3 Nighst etc.

Where will my offer be displayed?

Special Offers are displayed in our News section on our home page as well as in the Special Offers Box in the left hand sidebar.

How long are will my special offer be displayed?

Each Special offer will move down each time a new offer or news event is published but will stay in the Special Offers list for a maximum of 2 months or until it expires, whichever comes first.

How much does it cost?

Basic and Premium members may place their offers FREE of charge.

Free and Starter Members will only pay R25 per placement

Where do I load my Special Offers

You can load your special offers here – http://www.stayanight.co.za/load-special-offer

]]> http://www.help.stayanight.co.za/how-to-load-special-offers/feed 0 What is the Stay A Night Rating? http://www.help.stayanight.co.za/what-is-the-stay-a-night-rating http://www.help.stayanight.co.za/what-is-the-stay-a-night-rating#comments Tue, 23 Nov 2010 08:32:36 +0000 admin http://www.help.stayanight.co.za/?p=232 The “Stay A Night Rating” is calculated by the number of votes your listing receives.  Visitors will rate your establishment by clicking on the star rating they would like to give your property.  Visitors can only vote once from a specific IP address.

sanrate

]]> http://www.help.stayanight.co.za/what-is-the-stay-a-night-rating/feed 0 Why must I re-register? http://www.help.stayanight.co.za/why-must-i-re-register http://www.help.stayanight.co.za/why-must-i-re-register#comments Mon, 01 Nov 2010 06:50:22 +0000 admin http://www.help.stayanight.co.za/?p=224 We revamped our website during August and September ‘10.  During this time both the old and new website ran side by side and we e-mailed all advertisers advising them about the change several times during this period.

Due to the new tecknology used in the new advanced site we were not able to transfer the data from the old to the new website.  The e-mails sent requested all advertisers to re-register on the new website.

The new website was activated on 1 October ‘10 and the old website removed.

You will not be able to use your old login details and will therefore need to re-register here - http://www.stayanight.co.za/submit-listing-2

Al  paid adverts were transfered by our support team.

]]> http://www.help.stayanight.co.za/why-must-i-re-register/feed 2 Google Analytics Stats http://www.help.stayanight.co.za/google-analytics-stats http://www.help.stayanight.co.za/google-analytics-stats#comments Fri, 25 Jun 2010 08:06:06 +0000 admin http://www.help.stayanight.co.za/?p=184 As from 01 April 2011 we you can see how many hits your listing had.  It is indicated with “10 Views” just above your establishment name.

img_37

Our Google Stats – Last updated: 25 June 2010

analytics

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